Image available on the official notice.
Nojima "ELSONIC compact cooler/warmer" - Replacement/Refund
Official notice
12 Oct 2021
Last checked
27 Oct 2026
An official CAA Japan notice concerns Nojima "ELSONIC compact cooler/warmer" - Replacement/Refund. The circuit board in the switch section has been found to become hot and potentially ignite. We have found that, in some ELSONIC compact coolers/warmers planned and sold by our company, the circuit board in the switch section may become hot and ignite. To ensure customers can use the products safely, we are replacing affected products with safe products free of charge. We sincerely ask you to check your cooler/warmer. If it is an affected product, stop using it immediately and contact our inquiry desk. May 27, Reiwa 4 notice concerning serious product accidents involving consumer products: "Serious product accidents involving consumer products: Injuries and other incidents involving recalled products (battery (lithium-ion, for electric vacuum cleaners), portable electric cooler/warmer, bicycle)." Published 2021-10-12.
What to do now
We offer the following 2 options. ① A delivery worker will visit your home and exchange the affected product for an improved product. Please contact the dedicated telephone line (customer inquiries). ② Bring the product eligible for replacement directly to the store where you purchased it, and we will exchange it for an improved product. We have prepared improved products for all customers, but depending on store stock, the replacement may need to be ordered in. If you have any other questions about the replacement process, please contact the dedicated telephone line.
Units affected
1,557
Official notice
2021-10-12
The hazard
The hazard
The circuit board in the switch section has been found to become hot and potentially ignite. We have found that, in some ELSONIC compact coolers/warmers planned and sold by our company, the circuit board in the switch section may become hot and ignite. To ensure customers can use the products safely, we are replacing affected products with safe products free of charge. We sincerely ask you to check your cooler/warmer. If it is an affected product, stop using it immediately and contact our inquiry desk. May 27, Reiwa 4 notice concerning serious product accidents involving consumer products: "Serious product accidents involving consumer products: Injuries and other incidents involving recalled products (battery (lithium-ion, for electric vacuum cleaners), portable electric cooler/warmer, bicycle)."
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Lots
Models
Checked manually this time?
Follow brands and keywords in the app to receive alerts for matching official notices.
Turn on recall alertsAffected products
Affected products
Product 1
Units affected
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: ノジマ. Contact: 株式会社ノジマ. Phone 0120-922-201.
Source & status
Source & status
Recall details
Recall details
Event id
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
View full official noticeWeekly recall digest
Get next week's recalls before you need them.
One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.
The digest arrives once a week. For matching recall alerts after notices are processed, get the app.
This recall was published 12 Oct 2021. The next one won't wait for you to search.
RecallScope checks listed publishers for the brands and VINs you follow, and can alert you when a matching notice is processed.
