Open official notice

Motorcycles (Honda Benly eⅠ and 9 other models) - Parts replacement

Official notice

22 Jul 2025

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Motorcycles (Honda Benly eⅠ and 9 other models) - Parts replacement. Removable portable battery defect. ■ Defective component (part name): Other (removable portable battery). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: In removable portable batteries installed in electric motorcycles, improper welding conditions for the cells and constituent components inside the batteries may cause electrolyte to leak from damaged cells. Continued use may therefore cause metal to deposit due to the leaked electrolyte, resulting in a short circuit that may ignite the cells and cause a fire. Published 2025-07-22.

What to do now

Recall notification number: 5703. ■ Corrective measures: Replace all affected removable portable batteries with corrected units. Users will be requested to stop using the batteries until they have been replaced with corrected units.

Units affected

19,279

Recall number

5703

Official notice

2025-07-22

The hazard

Removable portable battery defect. ■ Defective component (part name): Other (removable portable battery). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: In removable portable batteries installed in electric motorcycles, improper welding conditions for the cells and constituent components inside the batteries may cause electrolyte to leak from damaged cells. Continued use may therefore cause metal to deposit due to the leaked electrolyte, resulting in a short circuit that may ignite the cells and cause a fire.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

ZAD-EF07, ZAD-EF08, ZAD-EF09, ZAD-EF10, ZAD-EF11, ZAD-EF12, ZAD-EF13, ZAD-EF14, ZAD-EF16, ZAD-EF18

Recall Numbers

5703

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Affected products

Product 1

ホンダ 「ベンリィ eⅠ」「ベンリィ eⅠプロ」「ベンリィ eⅠMD」 「ベンリィ eⅡ」「ベンリィ eⅡプロ」 「ベンリィ eⅡMD」 「ジャイロ e:」「ジャイロ キャノピーe:」 「EM1 e:」「CUV e:」

Units affected

19,279

Hazard

Removable portable battery defect. ■ Defective component (part name): Other (removable portable battery). ■ Condition and cause of the structure, equipment or performance considered noncompliant with standards: In removable portable batteries installed in electric motorcycles, improper welding conditions for the cells and constituent components inside the batteries may cause electrolyte to leak from damaged cells. Continued use may therefore cause metal to deposit due to the leaked electrolyte, resulting in a short circuit that may ignite the cells and cause a fire.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

本田技研工業株式会社

Phone

0120-086819

Brand: Honda. Contact: 本田技研工業株式会社. Phone 0120-086819.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 部品交換

Recall details

Recall number

5703

Event id

CAA-00000034099

Units affected

19,279

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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