Open official notice

Passenger cars (Citroën C3) - Repair

Official notice

18 Jun 2020

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger cars (Citroën C3) - Repair. Defective body component (tailgate rubber stop). ■ Defective component (part name): Body component (tailgate rubber stop). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: Due to insufficient evaluation of the tailgate rubber stop's waterproofing, water may enter the tail lamp through the mounting point. Consequently, the electrical circuit may short-circuit, causing the turn signals and reversing lights to stop illuminating. Published 2020-06-18.

What to do now

(Recall)外-3043 ■ Corrective measures: On all vehicles, replace the tailgate rubber stops with new parts and apply sealant. If there is evidence of water entering a tail lamp, replace the tail lamp with a new one.

Recall number

外-3043

Official notice

2020-06-18

The hazard

Defective body component (tailgate rubber stop). ■ Defective component (part name): Body component (tailgate rubber stop). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: Due to insufficient evaluation of the tailgate rubber stop's waterproofing, water may enter the tail lamp through the mounting point. Consequently, the electrical circuit may short-circuit, causing the turn signals and reversing lights to stop illuminating.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-3043

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Affected products

Product 1

シトロエン C3

Hazard

Defective body component (tailgate rubber stop). ■ Defective component (part name): Body component (tailgate rubber stop). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: Due to insufficient evaluation of the tailgate rubber stop's waterproofing, water may enter the tail lamp through the mounting point. Consequently, the electrical circuit may short-circuit, causing the turn signals and reversing lights to stop illuminating.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

0120-55-4160 シトロエンコール

Phone

0120-55-4160

Brand: Citroën. Contact: 0120-55-4160 シトロエンコール. Phone 0120-55-4160.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3043

Event id

CAA-00000026731

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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