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Passenger car (BMW 330e and others) - Repair

Official notice

26 Nov 2019

Last checked

27 Oct 2026

RecallScope risk estimate:MediumCAA Japan

An official CAA Japan notice concerns Passenger car (BMW 330e and others) - Repair. Engine (engine control unit) defect. ■ Defective part (component name): Engine (engine control unit). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: An inappropriate program in the engine control unit (DME) prolongs the catalytic converter preheating time when the Valvetronic (VVT) function is malfunctioning. Consequently, exhaust gases cannot be sufficiently purified until catalytic converter warm-up is complete, potentially resulting in failure to meet exhaust emission limits. Published 2019-11-26.

What to do now

(Recall) 外-2959 ■ Corrective measures: Reprogram the engine control unit (DME) with the corrective program on all vehicles.

Recall number

外-2959

Official notice

2019-11-26

The hazard

Engine (engine control unit) defect. ■ Defective part (component name): Engine (engine control unit). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: An inappropriate program in the engine control unit (DME) prolongs the catalytic converter preheating time when the Valvetronic (VVT) function is malfunctioning. Consequently, exhaust gases cannot be sufficiently purified until catalytic converter warm-up is complete, potentially resulting in failure to meet exhaust emission limits.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-2959

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Affected products

Product 1

BMW 330e 他

Hazard

Engine (engine control unit) defect. ■ Defective part (component name): Engine (engine control unit). ■ Condition of the structure, equipment or performance deemed noncompliant with standards, and its cause: An inappropriate program in the engine control unit (DME) prolongs the catalytic converter preheating time when the Valvetronic (VVT) function is malfunctioning. Consequently, exhaust gases cannot be sufficiently purified until catalytic converter warm-up is complete, potentially resulting in failure to meet exhaust emission limits.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

BMW カスタマー・インタラクション・センター

Phone

0120-954-018

Brand: BMW. Contact: BMW カスタマー・インタラクション・センター. Phone 0120-954-018.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-2959

Event id

CAA-00000025386

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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