Image available on the official notice.
Passenger car (Honda ACCORD) - Repair
Official notice
14 Mar 2025
Last checked
27 Oct 2026
An official CAA Japan notice concerns Passenger car (Honda ACCORD) - Repair. Defective automatic accident emergency notification device (telematics control unit). ■ Defective component (part name): Automatic accident emergency notification device (telematics control unit). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: Due to an inappropriate control program in the automatic accident emergency notification device's telematics control unit, if a connected call is disconnected outside the coverage area, it does not automatically reconnect upon returning to coverage. Consequently, it does not comply with safety standards. Published 2025-03-14.
What to do now
(Recall notification number) 外-3963 ■ Corrective measures: On all vehicles, reprogram the telematics control unit with the corrective program. The corrective program will be delivered remotely via wireless communication for the user to perform the update, or the update will be performed at a dealer.
Units affected
3,092
Recall number
外-3963
Official notice
2025-03-14
The hazard
The hazard
Defective automatic accident emergency notification device (telematics control unit). ■ Defective component (part name): Automatic accident emergency notification device (telematics control unit). ■ Description and cause of the structure, equipment or performance deemed noncompliant with standards: Due to an inappropriate control program in the automatic accident emergency notification device's telematics control unit, if a connected call is disconnected outside the coverage area, it does not automatically reconnect upon returning to coverage. Consequently, it does not comply with safety standards.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
Models
Recall Numbers
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Affected products
Product 1
Units affected
Hazard
Where it was sold
Where it was sold
Retailer information is not currently available in RecallScope. Check the official notice for distribution details.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Honda. Contact: 本田技研工業株式会社. Phone 0120-112010.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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