Image available on the official notice.
Kyokuyo “Salted pollock roe 90g” (sold at 42 Seiyu stores in Kansai and Chukyo) - Refund / Recall
Official notice
21 Oct 2026
Last checked
27 Oct 2026
An official CAA Japan notice concerns Kyokuyo “Salted pollock roe 90g” (sold at 42 Seiyu stores in Kansai and Chukyo) - Refund / Recall. Missing storage instructions (required storage: Keep refrigerated at 10℃ or below). Detailed reason for recall: Violation of the Food Labeling Act. Omission of the storage instruction “Keep refrigerated at 10℃ or below.” Quality may deteriorate if customers store the product at a different temperature. However, customers purchased a refrigerated product in stores and are likely to have kept it refrigerated, so the likelihood of the aforementioned quality deterioration is low, and adverse health effects are also considered unlikely. Published 2026-10-21.
What to do now
How recall information is publicized: Point-of-purchase notices at retailers. Recall method: Bring the purchase receipt to the retailer. If the receipt has been lost or discarded, contact the inquiry contact listed above. After recall: Refund.
Units affected
3,384
Recall number
RCL202602680
Official notice
2026-10-21
The hazard
The hazard
Missing storage instructions (required storage: Keep refrigerated at 10℃ or below). Detailed reason for recall: Violation of the Food Labeling Act. Omission of the storage instruction “Keep refrigerated at 10℃ or below.” Quality may deteriorate if customers store the product at a different temperature. However, customers purchased a refrigerated product in stores and are likely to have kept it refrigerated, so the likelihood of the aforementioned quality deterioration is low, and adverse health effects are also considered unlikely.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
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Affected products
Product 1
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Hazard
Where it was sold
Where it was sold
Retailer 1
Retailer 2
Retailer 3
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: 極洋. Contact: 株式会社極洋 お客様相談室. Phone 0120-048894.
Source & status
Source & status
Recall details
Recall details
Recall number
Event id
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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