Open official notice

Passenger cars (Subaru Crosstrek and 4 other models) - Repair

Official notice

9 Nov 2023

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger cars (Subaru Crosstrek and 4 other models) - Repair. Defect in the power transmission system (front driveshaft). ■ Defective component: Power transmission system (front driveshaft). ■ Condition of the structure, equipment or performance deemed noncompliant with standards and its cause: Due to improper heat treatment during the manufacturing process, some front driveshafts have cracks on the surface of the outer race and insufficient strength. If the cracks grow during use, the outer race may break, causing faulty power transmission and, in the worst case, damaging the transfer clutch and rendering the vehicle unable to be driven. Published 2023-11-09.

What to do now

(Recall notification number) 5402 ■ Corrective measures: Inspect the left and right front driveshafts on all vehicles, and replace any front driveshafts from the affected manufacturing lots with properly manufactured parts.

Units affected

180

Recall number

5402

Official notice

2023-11-09

The hazard

Defect in the power transmission system (front driveshaft). ■ Defective component: Power transmission system (front driveshaft). ■ Condition of the structure, equipment or performance deemed noncompliant with standards and its cause: Due to improper heat treatment during the manufacturing process, some front driveshafts have cracks on the surface of the outer race and insufficient strength. If the cracks grow during use, the outer race may break, causing faulty power transmission and, in the worst case, damaging the transfer clutch and rendering the vehicle unable to be driven.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Models

5AA-GUE, 3BA-GU7, 4BA-SK5, 5AA-SKE, 5BA-VBH, 4BA-BT5

Recall Numbers

5402

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Affected products

Product 1

スバル「クロストレック」「インプレッサ」 「フォレスター」「WRX」「レガシィ」

Units affected

180

Hazard

Defect in the power transmission system (front driveshaft). ■ Defective component: Power transmission system (front driveshaft). ■ Condition of the structure, equipment or performance deemed noncompliant with standards and its cause: Due to improper heat treatment during the manufacturing process, some front driveshafts have cracks on the surface of the outer race and insufficient strength. If the cracks grow during use, the outer race may break, causing faulty power transmission and, in the worst case, damaging the transfer clutch and rendering the vehicle unable to be driven.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

Manufacturer

株式会社SUBARU

Phone

0120-052215

Brand: Subaru. Contact: 株式会社SUBARU. Phone 0120-052215.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

5402

Event id

CAA-00000031541

Units affected

180

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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