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Koun “Okayama Sweet Chestnut Cheesecake, Small Size, and 3 Other Products” - Refund / Recall

Official notice

16 Oct 2026

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Koun “Okayama Sweet Chestnut Cheesecake, Small Size, and 3 Other Products” - Refund / Recall. Foreign matter contamination (hard, stone-like material). Detailed reason for recall: Hard, stone-like foreign matter was confirmed in some products. The suspected foreign matter is hard and stone-like, approximately 3mm in size. Eating it may cause injuries such as chipped or fractured teeth or wounds inside the mouth (cuts or abrasions). If swallowed unnoticed, it may rarely cause discomfort in the throat or abdomen. Because the foreign matter is small and is considered non-toxic, the likelihood of serious adverse health effects or death is considered low. The 1 customer who reported the issue (October 4) felt something hard while eating but was not injured. No adverse health effects have been reported at present. Published 2026-10-16.

What to do now

[Recall notification] Notices on the Haremokemo website (https://haremokemo.jp/), official Instagram and official LINE; individual contact with customers who purchased through each online shop; individual contact with wholesale customers; and point-of-purchase notices at retailers. [Recall method] If you have an affected product, do not eat it. Please contact the above. A return kit will be sent to you. Please return the product frozen. [Action after recall] Refund.

Recall number

RCL202602614

Official notice

2026-10-16

The hazard

Foreign matter contamination (hard, stone-like material). Detailed reason for recall: Hard, stone-like foreign matter was confirmed in some products. The suspected foreign matter is hard and stone-like, approximately 3mm in size. Eating it may cause injuries such as chipped or fractured teeth or wounds inside the mouth (cuts or abrasions). If swallowed unnoticed, it may rarely cause discomfort in the throat or abdomen. Because the foreign matter is small and is considered non-toxic, the likelihood of serious adverse health effects or death is considered low. The 1 customer who reported the issue (October 4) felt something hard while eating but was not injured. No adverse health effects have been reported at present.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

RCL202602614

Best Before Dates

7 SEP 2026, 1 MAR 2027, 9 APR 2027

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Affected products

Product 1

岡山甘栗のチーズケーキ 小サイズ 岡山甘栗のチーズケーキ フルサイズ チーズケーキ バラエティ 小サイズ4個セット チーズケーキ バラエティ 小サイズ6個セット

Hazard

Foreign matter contamination (hard, stone-like material). Detailed reason for recall: Hard, stone-like foreign matter was confirmed in some products. The suspected foreign matter is hard and stone-like, approximately 3mm in size. Eating it may cause injuries such as chipped or fractured teeth or wounds inside the mouth (cuts or abrasions). If swallowed unnoticed, it may rarely cause discomfort in the throat or abdomen. Because the foreign matter is small and is considered non-toxic, the likelihood of serious adverse health effects or death is considered low. The 1 customer who reported the issue (October 4) felt something hard while eating but was not injured. No adverse health effects have been reported at present.

Where it was sold

Retailer 1

店舗 はれもけも 美観地区本店

Retailer 2

はれもけも さんすて岡山店

Retailer 3

通販サイト はれもけも公式通販サイト

Retailer 4

美観堂公式通販サイト

Retailer 5

BASE「倉敷チーズケーキ隊」

Retailer 6

DELISH MALL「はれもけも」

Retailer 7

久世福商店・サンクゼール公式オンラインショップ 卸先 KAIKOU COFFEE

Retailer 8

國助COFFEE

Retailer 9

BREATH HIROSHIMA

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Brand

行雲

Manufacturer

株式会社行雲 はれもけも美和厨房

Phone

086-441-2066

Brand: 行雲. Contact: 株式会社行雲 はれもけも美和厨房. Phone 086-441-2066.

Source & status

Source

Tier

official

Category

FOOD

Official classification

消費者庁 — 返金/回収

Recall details

Recall number

RCL202602614

Event id

CAA-00000035979

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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