Image available on the official notice.
Takusu “Soy Protein Sweet Potato Flavor 1kg” (sold online by ezobolic) - Refund / Recall
Official notice
28 Oct 2026
Last checked
28 Oct 2026
An official CAA Japan notice concerns Takusu “Soy Protein Sweet Potato Flavor 1kg” (sold online by ezobolic) - Refund / Recall. Foreign material contamination (fragments of the included plastic spoon). Details of reason for recall: Violation of the Food Sanitation Act. A customer report revealed that fragments of the plastic spoon included with the product had contaminated the product. Potential harm: Cuts inside the mouth. Published 2026-10-28.
What to do now
Recall notification: Seller's website on October 25: https://www.ezobolic.jp/blogs/news/. Collection method: Close the product bag opening, pack the product, and mail it at room temperature to （株）タクス with shipping charges payable by the recipient. Address to: Quality Assurance Section, No. 2 Factory, 株式会社タクス, 1585 Kawatana, Toyoura-cho, Shimonoseki City, Yamaguchi Prefecture, 〒759-6301. Telephone: 083-250-7728. Send the following information through the official LINE chat or to the email address below. Mail: info@ezobolic.com. Name; place of purchase (online store / physical store / Rakuten Ichiba / hometown tax donation); proof of purchase (to the extent known). For physical store purchases: a photo of the receipt. For online purchases: the order number for Rakuten Ichiba, or the application website name and application number for hometown tax donations. Bank name and branch name; account type (ordinary / current); account number; account holder name (in katakana). Remedy after collection: Refund.
Units affected
475
Recall number
RCL202602746
Official notice
2026-10-28
The hazard
The hazard
Foreign material contamination (fragments of the included plastic spoon). Details of reason for recall: Violation of the Food Sanitation Act. A customer report revealed that fragments of the plastic spoon included with the product had contaminated the product. Potential harm: Cuts inside the mouth.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.
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Where it was sold
Where it was sold
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Company & contacts
Company & contacts
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Phone
Brand: タクス. Contact: 株式会社タクス 第2工場 品質保証課. Phone 083-250-7728.
Source & status
Source & status
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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