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Passenger vehicles (Volkswagen Polo 1.0/70kW) - Repair

Official notice

8 Oct 2020

Last checked

27 Oct 2026

RecallScope risk estimate:HighCAA Japan

An official CAA Japan notice concerns Passenger vehicles (Volkswagen Polo 1.0/70kW) - Repair. Exhaust emission control system (catalytic converter) defect. Defective component (part name): Exhaust emission control system (catalytic converter). Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Improper production management during catalytic converter assembly has resulted in some exhaust emission control systems being fitted with an incorrect catalytic converter. The resulting incompatibility with engine control may cause particulate matter to accumulate inside the catalyst and the warning light to illuminate. In the worst case, the catalytic converter may be damaged and exhaust emissions may exceed the specified limits. Published 2020-10-08.

What to do now

(Recall) 外-3108. Corrective measures: Inspect the catalytic converter on all vehicles. If an affected part is installed, replace the catalytic converter with the correct part and replace the lambda sensor with a new one.

Recall number

外-3108

Official notice

2020-10-08

The hazard

Exhaust emission control system (catalytic converter) defect. Defective component (part name): Exhaust emission control system (catalytic converter). Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Improper production management during catalytic converter assembly has resulted in some exhaust emission control systems being fitted with an incorrect catalytic converter. The resulting incompatibility with engine control may cause particulate matter to accumulate inside the catalyst and the warning light to illuminate. In the worst case, the catalytic converter may be damaged and exhaust emissions may exceed the specified limits.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Check the official notice for the affected products and next steps.

Recall Numbers

外-3108

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Affected products

Product 1

フォルクスワーゲン ポロ 1.0/70kW

Hazard

Exhaust emission control system (catalytic converter) defect. Defective component (part name): Exhaust emission control system (catalytic converter). Condition and cause of the structure, equipment or performance deemed noncompliant with standards: Improper production management during catalytic converter assembly has resulted in some exhaust emission control systems being fitted with an incorrect catalytic converter. The resulting incompatibility with engine control may cause particulate matter to accumulate inside the catalyst and the warning light to illuminate. In the worst case, the catalytic converter may be damaged and exhaust emissions may exceed the specified limits.

Where it was sold

Retailer information is not currently available in RecallScope. Check the official notice for distribution details.

Location 1

JP · Japan

Affected area 1

JP · Japan

Company & contacts

Manufacturer

フォルクスワーゲンカスタマーセンター

Phone

0120-993-199

Brand: Volkswagen. Contact: フォルクスワーゲンカスタマーセンター. Phone 0120-993-199.

Source & status

Source

Tier

official

Category

VEHICLES

Official classification

消費者庁 — 修理

Recall details

Recall number

外-3108

Event id

CAA-00000027101

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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