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Skoda - Octavia

Official notice

7 Aug 2020

Last checked

7 Aug 2020

Critical riskEU Safety Gate
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An official EU Safety Gate notice concerns Skoda - Octavia. The eCall service may not function properly and the call centre/rescue coordination centre cannot be activated because of the lack of audio connection and data transmission. As a result, the driver will not be able to get help through the system in the event of a fault or accident. Published 2020-08-07.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/01114/20

Official notice

2020-08-07

The hazard

The eCall service may not function properly and the call centre/rescue coordination centre cannot be activated because of the lack of audio connection and data transmission. As a result, the driver will not be able to get help through the system in the event of a fault or accident.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Models

TYPE-APPROVAL NUMBER: E8*2007/46*0355*00 TO 02, TYPE: NX

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Affected products

Product 1

Passenger car

Product 2

Octavia

Risk / hazard

The eCall service may not function properly and the call centre/rescue coordination centre cannot be activated because of the lack of audio connection and data transmission. As a result, the driver will not be able to get help through the system in the event of a fault or accident.

Where it was sold

The source does not list specific retailers. See the official notice for where affected vehicles were sold.

Location 1

DE · Germany

Affected area 1

DE · Germany

Company & contacts

Brand

Skoda

Manufacturer

Not provided

Phone

Not provided

Brand: Skoda.

Source & status

Tier

beta

Category

VEHICLES

Classification

Serious risk — Injuries

App estimate

critical

Recall details

Recall number

A12/01114/20

Classification

Serious risk — Injuries

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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