No image published for this recall

No image published for this recall

Subaru

Official notice

27 Feb 2023

Last checked

27 Feb 2023

High riskHealth Canada

An official Health Canada notice concerns Subaru. Issue: On certain vehicles, the bolt for the ground terminal on the auxiliary heater may not have been properly tightened. As a result, the ground terminal and nearby parts could overheat and melt. Safety Risk: Wiring that overheats and melts could create the risk of a fire. Corrective Actions: Subaru will notify owners by mail and instruct you to take your vehicle to a dealership to replace the PTC (positive temperature coefficient) heater ground bolt. The ground wire and the connector holder will be replaced, if necessary. Subaru advises not remote start your vehicle using Subaru Starlink Connected Services (if equipped) or an aftermarket remote starter (if installed). Subaru also advises not leave the vehicle running while unattended, and that you should park it outdoors and away from other vehicles or structures until the recall repairs have been completed. Published 2023-02-27.

What to do now

Please see corrective actions section below

Recall number

72517

Official notice

2023-02-27

The hazard

Issue: On certain vehicles, the bolt for the ground terminal on the auxiliary heater may not have been properly tightened. As a result, the ground terminal and nearby parts could overheat and melt. Safety Risk: Wiring that overheats and melts could create the risk of a fire. Corrective Actions: Subaru will notify owners by mail and instruct you to take your vehicle to a dealership to replace the PTC (positive temperature coefficient) heater ground bolt. The ground wire and the connector holder will be replaced, if necessary. Subaru advises not remote start your vehicle using Subaru Starlink Connected Services (if equipped) or an aftermarket remote starter (if installed). Subaru also advises not leave the vehicle running while unattended, and that you should park it outdoors and away from other vehicles or structures until the recall repairs have been completed.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

72517

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Affected products

Product 1

Year: 2019, Make: SUBARU, Model: ASCENT

Product 2

Year: 2020, Make: SUBARU, Model: ASCENT

Product 3

Year: 2021, Make: SUBARU, Model: ASCENT

Product 4

Year: 2022, Make: SUBARU, Model: ASCENT

Risk / hazard

Issue: On certain vehicles, the bolt for the ground terminal on the auxiliary heater may not have been properly tightened. As a result, the ground terminal and nearby parts could overheat and melt. Safety Risk: Wiring that overheats and melts could create the risk of a fire. Corrective Actions: Subaru will notify owners by mail and instruct you to take your vehicle to a dealership to replace the PTC (positive temperature coefficient) heater ground bolt. The ground wire and the connector holder will be replaced, if necessary. Subaru advises not remote start your vehicle using Subaru Starlink Connected Services (if equipped) or an aftermarket remote starter (if installed). Subaru also advises not leave the vehicle running while unattended, and that you should park it outdoors and away from other vehicles or structures until the recall repairs have been completed.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Subaru.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

high

Recall details

Recall number

72517

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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