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Subaru

Official notice

31 Oct 2025

Risk not stated by sourceHealth Canada

An official Health Canada notice concerns Subaru. Issue: Under certain conditions, a software problem could cause the rearview camera image to freeze or not to display. If this happens, the rearview image may not display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Note: This recall only affects certain vehicles equipped with a panoramic view monitor system. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Subaru will notify owners in writing and advise you to take your vehicle to a dealership to update the parking assist ECU software. Published 2025-10-31.

What to do now

Please see corrective actions section below

Recall number

78439

Official notice

2025-10-31

The hazard

Issue: Under certain conditions, a software problem could cause the rearview camera image to freeze or not to display. If this happens, the rearview image may not display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Note: This recall only affects certain vehicles equipped with a panoramic view monitor system. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Subaru will notify owners in writing and advise you to take your vehicle to a dealership to update the parking assist ECU software.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

78439

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Affected products

Product 1

Year: 2023, Make: SUBARU, Model: SOLTERRA

Product 2

Year: 2024, Make: SUBARU, Model: SOLTERRA

Risk / hazard

Issue: Under certain conditions, a software problem could cause the rearview camera image to freeze or not to display. If this happens, the rearview image may not display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Note: This recall only affects certain vehicles equipped with a panoramic view monitor system. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Subaru will notify owners in writing and advise you to take your vehicle to a dealership to update the parking assist ECU software.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Subaru.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

unspecified

Recall details

Recall number

78439

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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