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An official Health Canada notice concerns Somatom x.cite. In the Syngo.ct va40 and Syngo.ct va50 myneedle guide application, the order of the orientation labels "head", "center", and "feet" in the axial thick slice segments are erroneously swapped in the following two cases: • if the recon parameter "image order" is changed by the user from the default setting "head to feet" to "feet to head", or • if the recon parameter "mirroring" is changed by the user from the default setting "none" to any other value, this influences the parameter "image order", which is switched from the default setting "head to feet" to "feet to head" so that above-mentioned condition applies. Recall start date: January 5, 2022 Published 2023-01-12.
What to do now
Contact the manufacturer if you require additional information
Recall number
72559
Official notice
2023-01-12
The hazard
The hazard
In the Syngo.ct va40 and Syngo.ct va50 myneedle guide application, the order of the orientation labels "head", "center", and "feet" in the axial thick slice segments are erroneously swapped in the following two cases: • if the recon parameter "image order" is changed by the user from the default setting "head to feet" to "feet to head", or • if the recon parameter "mirroring" is changed by the user from the default setting "none" to any other value, this influences the parameter "image order", which is switched from the default setting "head to feet" to "feet to head" so that above-mentioned condition applies. Recall start date: January 5, 2022
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
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Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Siemens, Somatom X.cite.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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