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Somatom x.cite
Official notice
12 Jan 2023
Last checked
12 Jan 2023
An official Health Canada notice concerns Somatom x.cite. In the Syngo.ct va40 and Syngo.ct va50 myneedle guide application, the order of the orientation labels "head", "center", and "feet" in the axial thick slice segments are erroneously swapped in the following two cases: • if the recon parameter "image order" is changed by the user from the default setting "head to feet" to "feet to head", or • if the recon parameter "mirroring" is changed by the user from the default setting "none" to any other value, this influences the parameter "image order", which is switched from the default setting "head to feet" to "feet to head" so that above-mentioned condition applies. Recall start date: January 5, 2022 Published 2023-01-12.
What to do now
Contact the manufacturer if you require additional information
Recall number
72559
Official notice
2023-01-12
The hazard
The hazard
In the Syngo.ct va40 and Syngo.ct va50 myneedle guide application, the order of the orientation labels "head", "center", and "feet" in the axial thick slice segments are erroneously swapped in the following two cases: • if the recon parameter "image order" is changed by the user from the default setting "head to feet" to "feet to head", or • if the recon parameter "mirroring" is changed by the user from the default setting "none" to any other value, this influences the parameter "image order", which is switched from the default setting "head to feet" to "feet to head" so that above-mentioned condition applies. Recall start date: January 5, 2022
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Siemens, Somatom X.cite.
Source & status
Source & status
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Tier
Category
Classification
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Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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