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Polestar - Volvo

Official notice

8 May 2025

Risk not stated by sourceHealth Canada

An official Health Canada notice concerns Polestar - Volvo. Issue: On certain vehicles, a software problem could cause the rearview camera image to display the wrong camera view or not to display at all when the transmission is shifted into reverse. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Polestar will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle software. Published 2025-05-08.

What to do now

Please see corrective actions section below

Recall number

77365

Official notice

2025-05-08

The hazard

Issue: On certain vehicles, a software problem could cause the rearview camera image to display the wrong camera view or not to display at all when the transmission is shifted into reverse. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Polestar will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle software.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

77365

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Affected products

Product 1

Year: 2021, Make: POLESTAR, Model: POLESTAR 2

Product 2

Year: 2022, Make: POLESTAR, Model: POLESTAR 2

Product 3

Year: 2023, Make: POLESTAR, Model: POLESTAR 2

Product 4

Year: 2024, Make: POLESTAR, Model: POLESTAR 2

Product 5

Year: 2025, Make: POLESTAR, Model: POLESTAR 2

Risk / hazard

Issue: On certain vehicles, a software problem could cause the rearview camera image to display the wrong camera view or not to display at all when the transmission is shifted into reverse. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Polestar will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle software.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Polestar, Volvo.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

unspecified

Recall details

Recall number

77365

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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