No image published for this recall

No image published for this recall

Polestar - Volvo

Official notice

8 Jul 2024

Last checked

8 Jul 2024

Risk not stated by sourceHealth Canada

An official Health Canada notice concerns Polestar - Volvo. Issue: _x000D_ On certain vehicles, a software problem could cause the rearview camera image not to display correctly or at all when you are reversing._x000D_ _x000D_ Safety Risk: _x000D_ A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. _x000D_ _x000D_ Corrective Actions: _x000D_ Polestar will notify owners by mail and send a wireless over-the-air software update for the infotainment head unit. Alternatively, you may schedule an appointment to have the update performed at a Polestar dealership. Published 2024-07-08.

What to do now

Please see corrective actions section below

Recall number

76248

Official notice

2024-07-08

The hazard

Issue: _x000D_ On certain vehicles, a software problem could cause the rearview camera image not to display correctly or at all when you are reversing._x000D_ _x000D_ Safety Risk: _x000D_ A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. _x000D_ _x000D_ Corrective Actions: _x000D_ Polestar will notify owners by mail and send a wireless over-the-air software update for the infotainment head unit. Alternatively, you may schedule an appointment to have the update performed at a Polestar dealership.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

76248

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Affected products

Product 1

Year: 2021, Make: POLESTAR, Model: POLESTAR 2

Product 2

Year: 2022, Make: POLESTAR, Model: POLESTAR 2

Product 3

Year: 2023, Make: POLESTAR, Model: POLESTAR 2

Product 4

Year: 2024, Make: POLESTAR, Model: POLESTAR 2

Risk / hazard

Issue: _x000D_ On certain vehicles, a software problem could cause the rearview camera image not to display correctly or at all when you are reversing._x000D_ _x000D_ Safety Risk: _x000D_ A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. _x000D_ _x000D_ Corrective Actions: _x000D_ Polestar will notify owners by mail and send a wireless over-the-air software update for the infotainment head unit. Alternatively, you may schedule an appointment to have the update performed at a Polestar dealership.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Polestar, Volvo.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

unspecified

Recall details

Recall number

76248

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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