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Polestar - Volvo

Official notice

3 Jun 2024

HighHealth Canada

An official Health Canada notice concerns Polestar - Volvo. This recall was replaced by Transport Canada Recall No. 2023-295. Issue: On certain vehicles, the high-voltage battery could overheat when it is fully charged. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: Polestar will notify owners in writing and send a wireless over-the-air update to each vehicle to lower the battery charging limit until the final repair is available. Polestar will send you a second recall notice to advise you when a replacement battery is available for your vehicle. Published 2024-06-03.

What to do now

Please see corrective actions section below

Recall number

72536

Official notice

2024-06-03

The hazard

This recall was replaced by Transport Canada Recall No. 2023-295. Issue: On certain vehicles, the high-voltage battery could overheat when it is fully charged. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: Polestar will notify owners in writing and send a wireless over-the-air update to each vehicle to lower the battery charging limit until the final repair is available. Polestar will send you a second recall notice to advise you when a replacement battery is available for your vehicle.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

72536

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Affected products

Product 1

Year: 2020, Make: POLESTAR, Model: POLESTAR 1

Product 2

Year: 2021, Make: POLESTAR, Model: POLESTAR 1

Risk / hazard

This recall was replaced by Transport Canada Recall No. 2023-295. Issue: On certain vehicles, the high-voltage battery could overheat when it is fully charged. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: Polestar will notify owners in writing and send a wireless over-the-air update to each vehicle to lower the battery charging limit until the final repair is available. Polestar will send you a second recall notice to advise you when a replacement battery is available for your vehicle.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Polestar, Volvo.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

high

Recall details

Recall number

72536

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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