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Keystone

Official notice

26 Jun 2025

MediumHealth Canada

An official Health Canada notice concerns Keystone. Issue: On a small number of RV trailers, the pins for the rear gate and/or the support bracket for the patio steps may be missing. As a result, the gate and/or the steps could move and cause a person to fall. Safety Risk: A gate and/or steps that moves could create a risk of injury. Corrective Actions: None of the affected trailers have been delivered to customers. Keystone will instruct dealers to install the missing gate pins and/or support bracket before the trailers are delivered. To reduce the safety risk, Keystone advises you to check for missing rear gate pins and/or a missing patio leg support bracket. If either are missing, you shouldn't use the patio until the recall repairs have been completed. Published 2025-06-26.

What to do now

Please see corrective actions section below

Recall number

77679

Official notice

2025-06-26

The hazard

Issue: On a small number of RV trailers, the pins for the rear gate and/or the support bracket for the patio steps may be missing. As a result, the gate and/or the steps could move and cause a person to fall. Safety Risk: A gate and/or steps that moves could create a risk of injury. Corrective Actions: None of the affected trailers have been delivered to customers. Keystone will instruct dealers to install the missing gate pins and/or support bracket before the trailers are delivered. To reduce the safety risk, Keystone advises you to check for missing rear gate pins and/or a missing patio leg support bracket. If either are missing, you shouldn't use the patio until the recall repairs have been completed.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

77679

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Affected products

Product 1

Year: 2025, Make: KEYSTONE, Model: RAPTOR

Product 2

Year: 2025, Make: KEYSTONE, Model: CARBON

Product 3

Year: 2025, Make: KEYSTONE, Model: FUZION

Risk / hazard

Issue: On a small number of RV trailers, the pins for the rear gate and/or the support bracket for the patio steps may be missing. As a result, the gate and/or the steps could move and cause a person to fall. Safety Risk: A gate and/or steps that moves could create a risk of injury. Corrective Actions: None of the affected trailers have been delivered to customers. Keystone will instruct dealers to install the missing gate pins and/or support bracket before the trailers are delivered. To reduce the safety risk, Keystone advises you to check for missing rear gate pins and/or a missing patio leg support bracket. If either are missing, you shouldn't use the patio until the recall repairs have been completed.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Keystone.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

77679

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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