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Keystone

Official notice

15 May 2025

Last checked

15 May 2025

Medium riskHealth Canada
Watch Keystone

An official Health Canada notice concerns Keystone. Issue: On certain RV trailers, the receiver for the removable step on the side of the trailer may not have been attached properly. As a result, the receiver could detach from the bracket and cause a person to fall. Safety risk: A step that detaches could create a risk of injury. Corrective Actions: To reduce the safety risk, Keystone advises that you should check that the receiver for the step bracket is properly secured until the recall repairs have been completed. Keystone will notify owners by mail and advise you to take your RV trailer to a dealership to replace the receiver for the removable step. Published 2025-05-15.

What to do now

Please see corrective actions section below

Recall number

77469

Official notice

2025-05-15

The hazard

Issue: On certain RV trailers, the receiver for the removable step on the side of the trailer may not have been attached properly. As a result, the receiver could detach from the bracket and cause a person to fall. Safety risk: A step that detaches could create a risk of injury. Corrective Actions: To reduce the safety risk, Keystone advises that you should check that the receiver for the step bracket is properly secured until the recall repairs have been completed. Keystone will notify owners by mail and advise you to take your RV trailer to a dealership to replace the receiver for the removable step.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

77469

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Affected products

Product 1

Year: 2024, Make: KEYSTONE, Model: VOLTAGE

Product 2

Year: 2024, Make: KEYSTONE, Model: RAPTOR

Product 3

Year: 2024, Make: KEYSTONE, Model: FUZION

Product 4

Year: 2025, Make: KEYSTONE, Model: RESIDENCE

Product 5

Year: 2025, Make: KEYSTONE, Model: RETREAT

Product 6

Year: 2025, Make: KEYSTONE, Model: VOLTAGE

Product 7

Year: 2025, Make: KEYSTONE, Model: HIDEOUT

Product 8

Year: 2025, Make: KEYSTONE, Model: SPRINGDALE

Product 9

Year: 2025, Make: KEYSTONE, Model: FUZION

Risk / hazard

Issue: On certain RV trailers, the receiver for the removable step on the side of the trailer may not have been attached properly. As a result, the receiver could detach from the bracket and cause a person to fall. Safety risk: A step that detaches could create a risk of injury. Corrective Actions: To reduce the safety risk, Keystone advises that you should check that the receiver for the step bracket is properly secured until the recall repairs have been completed. Keystone will notify owners by mail and advise you to take your RV trailer to a dealership to replace the receiver for the removable step.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Keystone

Manufacturer

Not provided

Phone

Not provided

Brand: Keystone.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

77469

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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