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An official Health Canada notice concerns Inceptiv. Performing a switch device operation from the 97725 or 9772501 WENS using the A71300 SCS trialing app to transfer data (e.g. Patient and lead information) to a new implanted Inceptiv or Intellis Pro Implantable Neurostimulator (INS) results in the A71400 CP app crashing and the INS becoming unusable when the transfer involves a predefined legacy lead option selected in the app that uses the forward slash character "/". Recall start date: May 28, 2025 Published 2025-06-10.
What to do now
Contact the manufacturer if you require additional information.
Recall number
77580
Official notice
2025-06-10
The hazard
The hazard
Performing a switch device operation from the 97725 or 9772501 WENS using the A71300 SCS trialing app to transfer data (e.g. Patient and lead information) to a new implanted Inceptiv or Intellis Pro Implantable Neurostimulator (INS) results in the A71400 CP app crashing and the INS becoming unusable when the transfer involves a predefined legacy lead option selected in the app that uses the forward slash character "/". Recall start date: May 28, 2025
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Recall Numbers
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Medtronic, Inceptiv.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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