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Ford
Official notice
29 May 2023
Last checked
29 May 2023
An official Health Canada notice concerns Ford. Issue: On certain vehicles, the software update that was installed by a Ford dealer during recall 22C27 (Transport Canada recall number 2022-636) may not be effective. As a result, a second repair is required. Under certain conditions when the vehicle is operated in 4WD-Low (4L) mode, the rearview camera image could reappear on the display after shifting out of reverse. Note: This recall doesn't affect vehicles that received an over-the-air software update for the SYNC module as a part of recall 22C27. Safety Risk: A rearview camera image that displays when the vehicle is not in reverse may confuse or distract the driver. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update for the SYNC module to each vehicle. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership. Published 2023-05-29.
What to do now
Please see corrective actions section below
Recall number
73347
Official notice
2023-05-29
The hazard
The hazard
Issue: On certain vehicles, the software update that was installed by a Ford dealer during recall 22C27 (Transport Canada recall number 2022-636) may not be effective. As a result, a second repair is required. Under certain conditions when the vehicle is operated in 4WD-Low (4L) mode, the rearview camera image could reappear on the display after shifting out of reverse. Note: This recall doesn't affect vehicles that received an over-the-air software update for the SYNC module as a part of recall 22C27. Safety Risk: A rearview camera image that displays when the vehicle is not in reverse may confuse or distract the driver. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update for the SYNC module to each vehicle. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Ford.
Source & status
Source & status
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Category
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Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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