Expanded recall: polaris and 509 branded helmets recalled
Official notice
3 Jul 2025
Last checked
3 Jul 2025
An official Health Canada notice concerns Expanded recall: polaris and 509 branded helmets recalled. 509 has determined the following issues with three groups of helmets. 509 Tactical 3.0 helmets and 509 for Polaris Tactical 3.0 helmets (Youth, Mountain, and Trail helmets) fail to comply with some marked certification standards and may not provide sufficient protection in the event of a crash, posing a risk of head injury. Small and Medium size only 509 Tactical 2.0 helmets, 509 Tactical 2.0 helmets with Fidlock, and 509 for Polaris Tactical 2.0 helmets, which were manufactured in 2023, may not provide adequate impact protection in the event of a crash, posing an increased risk of head injury. Certain 509 and 509 for Polaris helmets with Fidlock® (manufactured from 2020 to present with a stainless steel glide bar), the webbing on the chin strap may not be routed correctly. An incorrectly routed chin strap could allow a retention buckle separation and may not provide sufficient protection in the event of a crash, posing an increased risk of head injury. As of July 1, 2025, the company has received no reports of incidents in Canada, and no reports of injuries. In the United States, the company has received one report of the helmet detaching during a collision and one report of concussion. Published 2025-07-03.
What to do now
Consumers should immediately stop using the recalled helmets and contact 509 or Polaris for a replacement, refund, or repair, depending on the model of helmet. For more information, consumers can contact 509 by phone at 1-877-743-3509 from 8am to 4pm (PST) Monday to Friday or by email at support@ride509.com. Consumers can also contact Polaris at 1-800-POLARIS (765-2747) from 7am to 8pm (CST) Monday to Friday and 10am-2pm (CST) on Saturday or by email at owner.connections@polaris.com. Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Polaris Industries Ltd. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Official notice
2025-07-03
The hazard
The hazard
509 has determined the following issues with three groups of helmets. 509 Tactical 3.0 helmets and 509 for Polaris Tactical 3.0 helmets (Youth, Mountain, and Trail helmets) fail to comply with some marked certification standards and may not provide sufficient protection in the event of a crash, posing a risk of head injury. Small and Medium size only 509 Tactical 2.0 helmets, 509 Tactical 2.0 helmets with Fidlock, and 509 for Polaris Tactical 2.0 helmets, which were manufactured in 2023, may not provide adequate impact protection in the event of a crash, posing an increased risk of head injury. Certain 509 and 509 for Polaris helmets with Fidlock® (manufactured from 2020 to present with a stainless steel glide bar), the webbing on the chin strap may not be routed correctly. An incorrectly routed chin strap could allow a retention buckle separation and may not provide sufficient protection in the event of a crash, posing an increased risk of head injury. As of July 1, 2025, the company has received no reports of incidents in Canada, and no reports of injuries. In the United States, the company has received one report of the helmet detaching during a collision and one report of concussion.
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The source does not list specific retailers. See the official notice for where affected products were sold.
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Company & contacts
Brand: Polaris, 509.
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