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Altec industries

Official notice

22 Oct 2025

MediumHealth Canada

An official Health Canada notice concerns Altec industries. Issue: On certain aerial devices and digger derricks, the cable step wire ropes that secure the entry step could fail. As a result, the cable could detach and cause a person to fall. Note: This recall only affects certain aerial devices and digger derricks equipped with cable entry steps. Safety risk: A step that detaches could create a risk of injury. Corrective Actions: To reduce the safety risk, Altec advises that you should check that the cable entry step(s) are properly secured until the recall repairs have been completed. Altec will notify owners by mail and advise you to contact Altec Service to inspect and, if necessary, replace the entry step(s). Published 2025-10-22.

What to do now

Please see corrective actions section below

Recall number

78374

Official notice

2025-10-22

The hazard

Issue: On certain aerial devices and digger derricks, the cable step wire ropes that secure the entry step could fail. As a result, the cable could detach and cause a person to fall. Note: This recall only affects certain aerial devices and digger derricks equipped with cable entry steps. Safety risk: A step that detaches could create a risk of injury. Corrective Actions: To reduce the safety risk, Altec advises that you should check that the cable entry step(s) are properly secured until the recall repairs have been completed. Altec will notify owners by mail and advise you to contact Altec Service to inspect and, if necessary, replace the entry step(s).

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

78374

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Affected products

Product 1

2024 | ALTEC | AT SERIES, 2025 | ALTEC | D3000, 2025 | ALTEC | AM SERIES, 2025 | ALTEC | AT SERIES, 2025 | ALTEC | AN SERIES

Risk / hazard

Issue: On certain aerial devices and digger derricks, the cable step wire ropes that secure the entry step could fail. As a result, the cable could detach and cause a person to fall. Note: This recall only affects certain aerial devices and digger derricks equipped with cable entry steps. Safety risk: A step that detaches could create a risk of injury. Corrective Actions: To reduce the safety risk, Altec advises that you should check that the cable entry step(s) are properly secured until the recall repairs have been completed. Altec will notify owners by mail and advise you to contact Altec Service to inspect and, if necessary, replace the entry step(s).

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Altec.

Source & status

Source

Health Canada

Tier

official

Category

HOME

App estimate

medium

Recall details

Recall number

78374

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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