Zodiac FreeRider FR1000 iQ robotic pool cleaner (updated)

Official notice

15 Aug 2024

Last checked

15 Aug 2024

High riskACCC

An official ACCC notice concerns Zodiac FreeRider FR1000 iQ robotic pool cleaner (updated). There is a risk of serious injury or property damage if the battery overheats and causes a fire. Published 2024-08-15.

What to do now

Consumers with affected products are advised: • To turn off their product and not to use or charge it. • To keep the product separate from the docking station. • To contact Fluidra to arrange for the affected product to be picked up from the consumer's premises and the delivery of a new replacement product. This will be at no cost to the consumer. Consumers can contact Fluidra by phone on 1300 392 578 (Operating hours - 8:30am - 5:00pm AEST Mon - Fri), email at au.fr1000recall@fluidra.com or by visiting the website: www.zodiac.com.au/ProductRecall

Recall number

a8f0f9d2-cced-448a-acbd-d6d24c3dd7c3

Official notice

2024-08-15

The hazard

There is a risk of serious injury or property damage if the battery overheats and causes a fire.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

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Affected products

Product 1

Updated recall notice: 5 September 2024 - Serial number details included Cordless robotic swimming pool cleaner. Affected products have a 18 character serial number beginning with ACLA03133 and followed by one of the bolded 4 digit combinations below, as indicated in the red box in the photo. • 4723 • 4823 • 4923 • 5023 • 5123 • 5223 • 0124 • 0224 • 0324 • 0424 • 0524

Risk / hazard

There is a risk of serious injury or property damage if the battery overheats and causes a fire.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Lithium-ion batteries, Cleaning products, Swimming pools and spas (permanent)

App estimate

high

Recall details

Recall number

a8f0f9d2-cced-448a-acbd-d6d24c3dd7c3

Classification

Lithium-ion batteries, Cleaning products, Swimming pools and spas (permanent)

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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