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Accu-Chek Guide and Accu Chek Performa Blood Glucose Meters
Official notice
21 Nov 2019
Last checked
21 Nov 2019
An official ACCC notice concerns Accu-Chek Guide and Accu Chek Performa Blood Glucose Meters. If users are unable to monitor blood glucose levels to determine the insulin dose or make treatment decisions, this may lead to incorrect dosing decisions, which can lead to serious health complications. Published 2019-11-21.
What to do now
Roche will contact affected customers in writing. Customers are advised to follow the instructions provided in the customer letter and the following warnings: 1. Always have a spare set of high quality batteries 2. Battery life may vary due to factors such as temperature and battery manufacturer 3. Have a back-up testing method available Further information can be obtained from the website at https://www.accu-chek.com.au/#alerts For further information, contact the Roche Diabetes Care Enquiry line on 1800 251 816
Recall number
09cde255-b599-4d69-82e4-754a65f5e2ad
Official notice
2019-11-21
The hazard
The hazard
If users are unable to monitor blood glucose levels to determine the insulin dose or make treatment decisions, this may lead to incorrect dosing decisions, which can lead to serious health complications.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
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Source & status
Source & status
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Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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