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Residential Elevators
Official notice
11 Aug 2022
Last checked
11 Aug 2022
An official CPSC notice concerns Residential Elevators. Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor. Published 2022-08-11.
What to do now
Consumers should keep unsupervised young children away from the recalled residential elevators and contact Residential Elevators, Inc. For instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.
Units affected
31,000
Recall number
22199
Official notice
2022-08-11
The hazard
The hazard
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Recall Numbers
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Turn on automatic VIN checksAffected products
Affected products
Product 1
Units affected
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Residential Elevators. Contact: Residential Elevators, Inc. toll-free at 877-794-3032 from 8 a.m. to 5 p.m. ET Monday through Friday, email at doorgapsafety@residentialelevators.com or online at www.ResidentialElevators.com/recall or www.ResidentialElevators.com and click on "Recall Information" at the home page for more information.. Phone 877-794-3032.
Source & status
Source & status
Recall details
Recall details
Recall number
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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