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Porsche - High-voltage batteries may short circuit
Official notice
1 Oct 2024
Last checked
1 Oct 2024
An official NHTSA notice concerns Porsche - High-voltage batteries may short circuit. A short circuit in a high-voltage battery increases the risk of a fire. Published 2024-10-01.
What to do now
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the first quarter of 2025. Porsche will monitor available online vehicle data and contact owners as necessary, to advise them to only charge the vehicle to 80% capacity until the battery can be replaced. For vehicles in which online data is unavailable, dealers will perform a diagnostic test and replace the battery module assembly, if necessary and advise owners to only charge to 80% capacity. Repairs will be performed free of charge. Owner notification letters were mailed august 6, 2025. Owners may contact porsche customer service at 1-800-767-7243. Porsche's numbers for this recall are arb6 and arb7. This recall expands and replaces previous recall numbers 23v-840, 24v-215, and 24v-217.
Units affected
27,527
Recall number
ARB6 / ARB7
Official notice
2024-10-01
The hazard
The hazard
A short circuit in a high-voltage battery increases the risk of a fire.
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Affected products
Product 1
Units affected
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Porsche. Contact: Porsche Cars North America, Inc..
Source & status
Source & status
Recall details
Recall details
Recall number
Campaign number
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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