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Panasonic battery packs used in Toshiba laptop computers
Official notice
13 Apr 2016
Last checked
13 Apr 2016
An official CPSC notice concerns Panasonic battery packs used in Toshiba laptop computers. The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers. Published 2016-04-13.
What to do now
Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. Consumers can also perform a manual check using the laptop and battery pack's model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only.
Units affected
91,000
Recall number
16131
Official notice
2016-04-13
The hazard
The hazard
The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Models
Recall Numbers
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Affected products
Product 1
Units affected
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Toshiba Information, Panasonic. Contact: Toshiba America Information Systems Inc. toll-free at 866-224-1346 any day between 5 a.m. and 11 p.m. PT, online at www.us.toshiba.com and click on "Consumer Notices" under the Support heading at the bottom of the page or at http://go.toshiba.com/battery.. Phone 866-224-1346.
Source & status
Source & status
Recall details
Recall details
Recall number
Units affected
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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