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Lexus - The emergency calling system (ecall) may not function when required
Official notice
15 Nov 2021
Last checked
15 Nov 2021
An official DVSA notice concerns Lexus - The emergency calling system (ecall) may not function when required. The emergency calling system (ecall) may not function when required Published 2021-11-15.
What to do now
Inspect the emergency calling system and update dcm software. If the dcm is found to be damaged replace it with updated software.
Units affected
2,046
Recall number
R-2021-316
Official notice
2021-11-15
The hazard
The hazard
The emergency calling system (ecall) may not function when required
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Models
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Turn on automatic VIN checksAffected products
Affected products
Product 1
Units affected
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Lexus. Contact: Driver and Vehicle Standards Agency (DVSA).
Source & status
Source & status
Recall details
Recall details
Recall number
Campaign number
Units affected
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
View full official noticeRelated recalls
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Lexus - The emergency calling system may not be enabled
Lexus - Due to the software programming for the dcm memory capacity there is a possibility that the dcm may not complete the shutdown process within a specific period of time when the ignition is turned off causing the dcm to not restart at the next ignition cycle and making the e-call function unavailable.
Lexus - Due to improper programming in the ecu possible loss of motive power and the hybrid system will shut down
Lexus - Due to the software programming for the dcm memory capacity there is a possibility that the dcm may not complete the shutdown process within a specific period of time when the ignition is turned off causing the dcm to not restart at the next ignition cycle and making the e-call function unavailable.
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