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Lexus - Due to the software programming for the dcm memory capacity there is a possibility that the dcm may not complete the shutdown process within a specific period of time when the ignition is turned off causing the dcm to not restart at the next ignition cycle and making the e-call function unavailable.
Official notice
12 Oct 2023
Last checked
12 Oct 2023
An official DVSA notice concerns Lexus - Due to the software programming for the dcm memory capacity there is a possibility that the dcm may not complete the shutdown process within a specific period of time when the ignition is turned off causing the dcm to not restart at the next ignition cycle and making the e-call function unavailable.. Due to the software programming for the dcm memory capacity there is a possibility that the dcm may not complete the shutdown process within a specific period of time when the ignition is turned off causing the dcm to not restart at the next ignition cycle and making the e-call function unavailable. Published 2023-10-12.
What to do now
The software of the dcm (data communication module) will be updated via an over the air (ota) wireless update.
Units affected
4,261
Recall number
R-2023-280
Official notice
2023-10-12
The hazard
The hazard
Due to the software programming for the dcm memory capacity there is a possibility that the dcm may not complete the shutdown process within a specific period of time when the ignition is turned off causing the dcm to not restart at the next ignition cycle and making the e-call function unavailable.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Models
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Affected products
Product 1
Units affected
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Lexus. Contact: Driver and Vehicle Standards Agency (DVSA).
Source & status
Source & status
Recall details
Recall details
Recall number
Campaign number
Units affected
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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