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Lexus - Due to the software programming for the dcm memory capacity there is a possibility that the dcm may not complete the shutdown process within a specific period of time when the ignition is turned off causing the dcm to not restart at the next ignition cycle and making the e-call function unavailable.

Official notice

12 Oct 2023

MediumDVSA

An official DVSA notice concerns Lexus - Due to the software programming for the dcm memory capacity there is a possibility that the dcm may not complete the shutdown process within a specific period of time when the ignition is turned off causing the dcm to not restart at the next ignition cycle and making the e-call function unavailable.. Due to the software programming for the dcm memory capacity there is a possibility that the dcm may not complete the shutdown process within a specific period of time when the ignition is turned off causing the dcm to not restart at the next ignition cycle and making the e-call function unavailable. Published 2023-10-12.

What to do now

The software of the dcm (data communication module) will be updated via an over the air (ota) wireless update.

Units affected

4,261

Recall number

R-2023-280

Official notice

2023-10-12

The hazard

Due to the software programming for the dcm memory capacity there is a possibility that the dcm may not complete the shutdown process within a specific period of time when the ignition is turned off causing the dcm to not restart at the next ignition cycle and making the e-call function unavailable.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Models

LEXUS NX

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Affected products

Product 1

LEXUS LEXUS NX

Units affected

4,261

Risk / hazard

Due to the software programming for the dcm memory capacity there is a possibility that the dcm may not complete the shutdown process within a specific period of time when the ignition is turned off causing the dcm to not restart at the next ignition cycle and making the e-call function unavailable.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

GB · United Kingdom

Affected area 1

GB · United Kingdom

Company & contacts

Brand

Manufacturer

Lexus

Phone

Not provided

Brand: Lexus. Contact: Driver and Vehicle Standards Agency (DVSA).

Source & status

Source

Tier

beta

Category

VEHICLES

Classification

DVSA recall R-2023-280

App estimate

medium

Recall details

Recall number

R-2023-280

Campaign number

YGG63 (23SD-101)

Units affected

4,261

Classification

DVSA recall R-2023-280

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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