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Jaguar - On affected plug-in hybrid electric vehicles (phev) it is possible that the internal combustion engine will not start when required. This may occur whilst the vehicle is in motion and the vehicle will operate in electric vehicle (ev) mode only. When the ev system is no longer able to propel the vehicle the vehicle will unexpectedly slow down and no drive is possible.
Official notice
30 Oct 2023
Last checked
30 Oct 2023
An official DVSA notice concerns Jaguar - On affected plug-in hybrid electric vehicles (phev) it is possible that the internal combustion engine will not start when required. This may occur whilst the vehicle is in motion and the vehicle will operate in electric vehicle (ev) mode only. When the ev system is no longer able to propel the vehicle the vehicle will unexpectedly slow down and no drive is possible.. On affected plug-in hybrid electric vehicles (phev) it is possible that the internal combustion engine will not start when required. This may occur whilst the vehicle is in motion and the vehicle will operate in electric vehicle (ev) mode only. When the ev system is no longer able to propel the vehicle the vehicle will unexpectedly slow down and no drive is possible. Published 2023-10-30.
What to do now
Software update to the powertrain control module
Units affected
690
Recall number
R-2023-292
Official notice
2023-10-30
The hazard
The hazard
On affected plug-in hybrid electric vehicles (phev) it is possible that the internal combustion engine will not start when required. This may occur whilst the vehicle is in motion and the vehicle will operate in electric vehicle (ev) mode only. When the ev system is no longer able to propel the vehicle the vehicle will unexpectedly slow down and no drive is possible.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
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Affected products
Product 1
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Jaguar. Contact: Driver and Vehicle Standards Agency (DVSA).
Source & status
Source & status
Recall details
Recall details
Recall number
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Units affected
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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