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ZERO Dusky Steel cable retractor (model: CR-30)
Official notice
9 Sept 2019
Last checked
9 Sept 2019
An official Product Safety NZ notice concerns ZERO Dusky Steel cable retractor (model: CR-30). The internal retracting spring which controls the retraction of the steel cable can potentially detach itself from its retained position when fully tensioned. If the spring becomes unsecured the steel cable may fail to retract or become entangled within the unit increasing the risk of a fall. The steel cable does not detach from the unit itself, it is the internal spring mechanism to controls the retracting action which is malfunctioning. Published 2019-09-09.
What to do now
Do not use until you have checked the date of manufacture (DOM). If the date is between January and March 2019 or if you cannot identify the date of manufacture STOP using the device and return to the supplier where purchased for testing. - Where unaffected, it will be returned to you. - Where affected, a refund will be provided or alternatively, replacements will become available by early November 2019
Official notice
2019-09-09
The hazard
The hazard
The internal retracting spring which controls the retraction of the steel cable can potentially detach itself from its retained position when fully tensioned. If the spring becomes unsecured the steel cable may fail to retract or become entangled within the unit increasing the risk of a fall. The steel cable does not detach from the unit itself, it is the internal spring mechanism to controls the retracting action which is malfunctioning.
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Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Zero Dusky Steel Cable Retractor. Contact: PBI Height Safety. Phone 0800 357 003.
Source & status
Source & status
Recall details
Recall details
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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