New Zealand Home & Consumer recalls

Household recall notices for New Zealand help you check the products you own. Household products are recalled for fire and electric shock risks in chargers, lithium batteries, heaters and small appliances, and for structural failures in furniture that can tip or collapse. Other notices concern product labelling, components or assembly defects. The identifying detail may be a model number on a rating plate, a serial number or a batch code. Compare those details and the product description with the official notice rather than relying on the packaging alone.

This hub lists relevant notices available from Product Safety New Zealand and other official consumer-safety notices we index. Check that the notice applies to a product supplied in New Zealand. Distribution details, model variants and supplier contact information may differ from an overseas notice for a similar item. Use the original New Zealand notice to confirm the affected product and the action requested.

How to check if you are affected

A home and consumer-product notice can apply to a narrow group of products rather than everything sold under a brand name. Before acting, compare model numbers, product codes, batch markings, colour or size variants, packaging and purchase dates against the product you own. The official notice may also name retailers, regions, images, component versions or distribution periods. These details matter because they help distinguish an affected item from a similar product that is not included in the notice. If something does not match, do not assume the alert applies without checking the source page.

• Model number on the rating plate against the official notice
• Serial number or batch range where specified
• Product variant and manufacturing date where specified
• Supplier or retailer and purchase period listed in the notice

What to do if your product is on the list

Follow the official notice for the affected model and the action requested. If it directs you to stop using the product, do so and contact the supplier through the details provided. Ask how to arrange the stated repair, replacement, refund or collection; do not assume every recall offers the same remedy. Keep model and serial details available, but do not dismantle equipment to investigate a fault. Check handling and return instructions before moving or sending a product with a battery, fire or electrical hazard.

Use the latest-recalls list below to scan current notices, then open a card when you find a possible match. The detail page brings together the title, affected-product information, identifiers, dates, images where available and a direct source link. You can also use the filters and search tools to narrow the results by words, category and country.

This page is updated as source material becomes available through the RecallScope data pipeline. A missing result does not prove that a product is safe or that no notice exists: regulators can change, correct or remove public information, and notices can apply only to specific products or markets. Keep packaging, receipts, serial details and other identifiers until you have compared them with the original notice. They are often needed to obtain a repair, replacement or refund.

RecallScope is not affiliated with any government agency or regulator. Always open the official notice for the full product list. Information provided for general guidance; always follow the official agency notice.