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Trojan Developments Prox Rex
Official notice
15 Oct 2025
Last checked
15 Oct 2025
An official Product Safety NZ notice concerns Trojan Developments Prox Rex. In particular circumstances, the product is vulnerable to compromise which could allow an unauthorised person access to a secure area without a user first touching their hand to the device. Published 2025-10-15.
What to do now
Owners of the product should contact their security / access control system installer for further guidance. Installers of the product should contact the wholesaler from whom the product was purchased or the manufacturer, Trojan Developments Ltd at recall@trojandev.com for guidance on whether replacement of the product is warranted. Replacement products are available for products that are within the manufacturers warranty period.
Official notice
2025-10-15
The hazard
The hazard
In particular circumstances, the product is vulnerable to compromise which could allow an unauthorised person access to a secure area without a user first touching their hand to the device.
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Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Trojan Developments Prox Rex. Contact: Trojan Developments Limited.
Source & status
Source & status
Recall details
Recall details
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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