No image published for this recall

No image published for this recall

Toy Story 5 Collector Cup with Character Topper - sold at HOYTS Cinemas

Official notice

9 Jul 2026

Last checked

9 Jul 2026

An official Product Safety NZ notice concerns Toy Story 5 Collector Cup with Character Topper - sold at HOYTS Cinemas. Hoyts Cinemas is recalling this product because it poses a choking hazard. Some of the character toppers have been identified as having a manufacturing defect which may result in the characters breaking if dropped, pulled or twisted. Children are at risk of choking if small broken parts are placed in the mouth. Published 2026-07-09.

What to do now

If you suspect a child has ingested a small broken part, or if a child is having difficulty breathing, call Emergency Services (111) or go to the nearest hospital emergency room for medical treatment straight away. Immediately discontinue use of the character topper and lid and either dispose of them or return them to Hoyts Cinemas New Zealand, as below. Note that the cups themselves are not defective and do not pose any risk, so can continue to be used. Either a. Contact Hoyts Cinemas New Zealand using the contact details on this notice to arrange for the product to be returned for a full refund.b. Visit any Hoyts Cinema in New Zealand to return the product for a full refund. If you have already disposed of the character topper or given it (or the whole cup) to another person, please contact that person to advise them of the recall.

Official notice

2026-07-09

The hazard

Hoyts Cinemas is recalling this product because it poses a choking hazard. Some of the character toppers have been identified as having a manufacturing defect which may result in the characters breaking if dropped, pulled or twisted. Children are at risk of choking if small broken parts are placed in the mouth.

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Affected products

Product 1

Toy Story 5 Collector Cup with Character Topper Four different collectable character models: Buzz, Jessy, Lily Pad and Woody. Sold at HOYTS Cinemas New Zealand from 16-29 June 2026.

Risk / hazard

Hoyts Cinemas is recalling this product because it poses a choking hazard. Some of the character toppers have been identified as having a manufacturing defect which may result in the characters breaking if dropped, pulled or twisted. Children are at risk of choking if small broken parts are placed in the mouth.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

NZ · New Zealand

Affected area 1

NZ · New Zealand

Company & contacts

Manufacturer

Not provided

Phone

0508 446 987

Brand: Toy Story 5 Collector Cup With Character Topper. Contact: Hoyts Cinemas (N.Z.) Limited (HOYTS). Phone 0508 446 987.

Source & status

Tier

official

Category

KIDS

Classification

Product recall

App estimate

high

Recall details

Classification

Product recall

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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