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Shimano Bike Cranksets
Official notice
29 Sept 2023
Last checked
29 Sept 2023
An official Product Safety NZ notice concerns Shimano Bike Cranksets. There is a possible bonding separation issue which may cause the bonded crank parts to separate and break, posing a crash hazard. Published 2023-09-29.
What to do now
Contact an authorized Shimano Dealer to schedule a free crank inspection - cranksets that are affected will be provided a free replacement crankset/s and free installation.
Official notice
2023-09-29
The hazard
The hazard
There is a possible bonding separation issue which may cause the bonded crank parts to separate and break, posing a crash hazard.
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Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Shimano Bike Cranksets. Contact: Shimano New Zealand Limited. Phone 09 478 1969.
Source & status
Source & status
Recall details
Recall details
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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