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Momentum Vida E+ Low-Step E-Bicycle- sold at Giant and Momentum dealers

Official notice

28 Jul 2025

Last checked

28 Jul 2025

An official Product Safety NZ notice concerns Momentum Vida E+ Low-Step E-Bicycle- sold at Giant and Momentum dealers. The steerer tube or fork may fracture or break during use. Risk of accident and serious injury if the tube or fork breaks during use and causes a fall. Published 2025-07-28.

What to do now

Immediately stop using your bike. Check your fork serial number. You can find the serial number on the outer side frame ofthe left rear dropout or the bike's downtube. If the third character of your bike serial number is:• H, J or K – return your bike to an authorised Giant dealer for a free fork replacement.• G – return your bike to an authorised Giant dealer for further inspection, and if necessary, a free fork replacement Contact Giant by email or phone if you are unable to return the product or have sold or gifted it to another person

Official notice

2025-07-28

The hazard

The steerer tube or fork may fracture or break during use. Risk of accident and serious injury if the tube or fork breaks during use and causes a fall.

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Affected products

Product 1

Sold from 1st September 2020 to 8th May 2025 at the below retailers: Henderson Cycle and Mower (now closed) Evolution Cycles Limited Hub Cycles Ltd Bikeys The Hub Cycle Centre Torpedo 7 (now closed) Hunter Cycles Time To Cycle Obsession Limited Crank It Cycles (now closed) Cycle Inn Pushbikes Rangiora South Waikato Cycles Wensleys Cycles Limited (now closed) Burnsies Bikes (now closed) Racers Edge Bike Giant Wellington Cycle Science

Risk / hazard

The steerer tube or fork may fracture or break during use. Risk of accident and serious injury if the tube or fork breaks during use and causes a fall.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

NZ · New Zealand

Affected area 1

NZ · New Zealand

Company & contacts

Manufacturer

Not provided

Phone

+64 9 580 1103

Brand: Momentum Vida E+ Low-step E-bicycle-. Contact: Giant Bicycle Co. Pty Ltd. Phone +64 9 580 1103.

Source & status

Tier

official

Category

HOME

Classification

Product recall

App estimate

high

Recall details

Classification

Product recall

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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