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Momentum Vida E+ Low-Step E-Bicycle- sold at Giant and Momentum dealers
Official notice
28 Jul 2025
Last checked
28 Jul 2025
An official Product Safety NZ notice concerns Momentum Vida E+ Low-Step E-Bicycle- sold at Giant and Momentum dealers. The steerer tube or fork may fracture or break during use. Risk of accident and serious injury if the tube or fork breaks during use and causes a fall. Published 2025-07-28.
What to do now
Immediately stop using your bike. Check your fork serial number. You can find the serial number on the outer side frame ofthe left rear dropout or the bike's downtube. If the third character of your bike serial number is:• H, J or K – return your bike to an authorised Giant dealer for a free fork replacement.• G – return your bike to an authorised Giant dealer for further inspection, and if necessary, a free fork replacement Contact Giant by email or phone if you are unable to return the product or have sold or gifted it to another person
Official notice
2025-07-28
The hazard
The hazard
The steerer tube or fork may fracture or break during use. Risk of accident and serious injury if the tube or fork breaks during use and causes a fall.
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Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Momentum Vida E+ Low-step E-bicycle-. Contact: Giant Bicycle Co. Pty Ltd. Phone +64 9 580 1103.
Source & status
Source & status
Recall details
Recall details
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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