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No image published for this recall

Mercury Design 2 Joystick Piloting Kit Software Upgrade

Official notice

17 Jul 2019

Last checked

17 Jul 2019

An official Product Safety NZ notice concerns Mercury Design 2 Joystick Piloting Kit Software Upgrade. There is a potential issue with the operating software of the joystick that can lead to the steering helm sensor providing the Vessel's control system with an incorrect reading, and may lead to unintended steering of the vessel. Unintended steering or loss of steering control can increase the risk of an accident or injury. Published 2019-07-17.

What to do now

If your vessel is equipped with a Design 2 joystick, avoid using it until it has been checked and, if necessary, a software upgrade is performed. Contact Marine Power for instructions on conducting a self check to determine whether your product is affected or contact your local mercury dealer to arrange for the vessel to be inspected. If your vessel is equipped with a Design 1 joystick, the upgrade is not required. Please email Marine Power and quote your engine serial numbers.

Official notice

2019-07-17

The hazard

There is a potential issue with the operating software of the joystick that can lead to the steering helm sensor providing the Vessel's control system with an incorrect reading, and may lead to unintended steering of the vessel. Unintended steering or loss of steering control can increase the risk of an accident or injury.

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Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

NZ · New Zealand

Affected area 1

NZ · New Zealand

Company & contacts

Manufacturer

Not provided

Phone

61 3 9791 5822

Brand: Mercury Design 2 Joystick Piloting Kit Software Upgrade. Contact: Mercury Marine - Marine Power New Zealand Ltd www.mercurymarine.com/nz/en. Phone 61 3 9791 5822.

Source & status

Tier

official

Category

HOME

Classification

Product recall

App estimate

high

Recall details

Classification

Product recall

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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