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An official Product Safety NZ notice concerns Kelsey Mug- sold at nood. The base may crack and could detach from the mug. If the mug breaks, hot drinks may spill which could result in burns, and broken stoneware could cause cuts. Published 2025-07-28.
What to do now
Customers should stop using the mug/s immediately and return these to any nood store for a full refund or exchange for another product of the same value.
Official notice
2025-07-28
The hazard
The hazard
The base may crack and could detach from the mug. If the mug breaks, hot drinks may spill which could result in burns, and broken stoneware could cause cuts.
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Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Kelsey Mug-. Contact: nood www.nood.co.nz. Phone 0800 46 6663.
Source & status
Source & status
Recall details
Recall details
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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