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DT SWISS ERC/CRC/HEC Wheel

Official notice

22 Jul 2025

Last checked

22 Jul 2025

An official Product Safety NZ notice concerns DT SWISS ERC/CRC/HEC Wheel. Spontaneous delamination (separation of carbon layers) of the rim flange may occur, which could significantly compromise the structural integrity of the wheel. As a result, there is an increased risk of accidents that could lead to property damage, serious injury, or death. Published 2025-07-22.

What to do now

Out of an abundance of caution, and in the interest of consumer safety, we are asking all customers to stop using the affected products and all distributors, manufacturers, and retailers to remove the affected aroducts from commerce immediately. This Stop-Use Notice remains in effect until the cause has been fully clarified. You will find a step-by-step instruction below. If you have any questions regarding the stop-use notice, need assistance in verifying whether your wheels are affected, or suspect any damage contact DT SWISS using the contact details below More information on the recall can be found: https://www.dtswiss.com/recall

Official notice

2025-07-22

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The hazard

Spontaneous delamination (separation of carbon layers) of the rim flange may occur, which could significantly compromise the structural integrity of the wheel. As a result, there is an increased risk of accidents that could lead to property damage, serious injury, or death.

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Affected products

Product 1

Sold from 22 May 2024 to 6 February 2025 at Marleen Wholesalers LTD Affected Products: ERC 1100, 1400, 1600 DICUT 35 / 45 ERC 1600 SPLINE 35 / 45 ERC LOG CLASSIC 45 CRC 1100 DICUT 45 CRC1400, 1600 SPLINE 35 /45 HEC1400 SPLINE 45 Only wheels with a DT Swiss ID number from 2750000 and higher are affected from this stop-use notice. All other products are not affected. The DT Swiss ID is a unique alphanumeric designation of a product assigned by us as the manufacturer. It is attached to the product with a tamper-proof sticker, in the form of a QR- or Dot-code and a 7-digit identification number. The DT Swiss ID sticker can be found in three positions on the rim: Check your rim between the spokes Check on the rim tape Check the rim well

Risk / hazard

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

NZ · New Zealand

Affected area 1

NZ · New Zealand

Company & contacts

Brand

Dt Swiss Erc Crc Hec Wheel

Manufacturer

Not provided

Phone

886 4 2374 1700

Brand: Dt Swiss Erc Crc Hec Wheel. Contact: DT SWISS AG +. Phone 886 4 2374 1700.

Source & status

Source

Product Safety NZ

Tier

official

Recall details

Classification

Product recall

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice

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This recall was published 22 Jul 2025. The next one won't wait for you to search.

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