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An official EU Safety Gate notice concerns Socket, Power-Socket. The earth contacts in the sockets are not connected and the earth contacts in the Schuko plug are partially covered with plastic. Moreover, the product is missing the protective conductor in the supply cable. In the event of a short circuit, the short-circuit current is not discharged via the earthing. This can lead to an electric shock. The product does not comply with the requirements of the Low Voltage Directive. Published 2025-02-28.
What to do now
The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.
Recall number
SR/00727/25
Official notice
2025-02-28
The hazard
The hazard
The earth contacts in the sockets are not connected and the earth contacts in the Schuko plug are partially covered with plastic. Moreover, the product is missing the protective conductor in the supply cable. In the event of a short circuit, the short-circuit current is not discharged via the earthing. This can lead to an electric shock. The product does not comply with the requirements of the Low Voltage Directive.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
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Affected area 1
Affected area 2
Company & contacts
Company & contacts
Brand: Lencent.
Source & status
Source & status
Source
Tier
Category
Classification
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Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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