No image published for this recall

No image published for this recall

Ac dc adaptor

Official notice

3 Jul 2026

Last checked

3 Jul 2026

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Ac dc adaptor. The creepage and clearance distances between the primary and secondary circuits are inadequate. Furthermore, the capacitor of the product is insufficient and the conductors are not fixed properly. The user could therefore touch accessible live parts and receive an electric shock. Moreover, in the event of an electrical surge or fault, the printed circuit board may overheat and ignite, causing a fire. The product does not comply with the requirements of the Low Voltage Directive. Published 2026-07-03.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

SR/01909/26

Official notice

2026-07-03

The hazard

The creepage and clearance distances between the primary and secondary circuits are inadequate. Furthermore, the capacitor of the product is insufficient and the conductors are not fixed properly. The user could therefore touch accessible live parts and receive an electric shock. Moreover, in the event of an electrical surge or fault, the printed circuit board may overheat and ignite, causing a fire. The product does not comply with the requirements of the Low Voltage Directive.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

3123

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Affected products

Product 1

Adaptor

Product 2

AC DC ADAPTOR

Risk / hazard

The creepage and clearance distances between the primary and secondary circuits are inadequate. Furthermore, the capacitor of the product is insufficient and the conductors are not fixed properly. The user could therefore touch accessible live parts and receive an electric shock. Moreover, in the event of an electrical surge or fault, the printed circuit board may overheat and ignite, causing a fire. The product does not comply with the requirements of the Low Voltage Directive.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Source & status

Tier

beta

Category

ELECTRONICS

Classification

Serious risk — Electric shock, Fire

App estimate

critical

Recall details

Recall number

SR/01909/26

Classification

Serious risk — Electric shock, Fire

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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