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Hand Soap

Official notice

21 Jun 2019

An official EU Safety Gate notice concerns Hand Soap. The product contains an excessive amount of aerobic mesophilic bacteria including Pseudomonas putida, Pseudomonas stutzeri, Klebsiella oxytoca, Citrobacter freundii, Enterobacter cloacae (measured value: 2000 000 cfu/g). If used on damaged skin or by immunocompromised users, or if it comes into contact with the eyes or mucous membrane, the product may cause infection or irritation.The product does not comply with the Cosmetic Products Regulation and the relevant European standard EN ISO 17516. Published 2019-06-21.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/0897/19

Official notice

2019-06-21

The hazard

The product contains an excessive amount of aerobic mesophilic bacteria including Pseudomonas putida, Pseudomonas stutzeri, Klebsiella oxytoca, Citrobacter freundii, Enterobacter cloacae (measured value: 2000 000 cfu/g). If used on damaged skin or by immunocompromised users, or if it comes into contact with the eyes or mucous membrane, the product may cause infection or irritation.The product does not comply with the Cosmetic Products Regulation and the relevant European standard EN ISO 17516.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

LOT572/3M013MS1; 5 206642 000094

Models

EN 002

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Affected products

Product 1

Liquid soap

Product 2

Hand Soap

Risk / hazard

The product contains an excessive amount of aerobic mesophilic bacteria including Pseudomonas putida, Pseudomonas stutzeri, Klebsiella oxytoca, Citrobacter freundii, Enterobacter cloacae (measured value: 2000 000 cfu/g). If used on damaged skin or by immunocompromised users, or if it comes into contact with the eyes or mucous membrane, the product may cause infection or irritation.The product does not comply with the Cosmetic Products Regulation and the relevant European standard EN ISO 17516.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Disney.

Source & status

Tier

beta

Category

HOME

Classification

Serious risk — Microbiological

App estimate

critical

Recall details

Recall number

A12/0897/19

Classification

Serious risk — Microbiological

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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