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Gencives

Official notice

19 Jun 2026

An official EU Safety Gate notice concerns Gencives. The product is microbiologically contaminated with the bacteria Burkholderia, which may potentially cause illness in some consumers, particularly those with a weakened immune system. The product does not comply with the Cosmetic Products Regulation. Published 2026-06-19.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

SR/01745/26

Official notice

2026-06-19

The hazard

The product is microbiologically contaminated with the bacteria Burkholderia, which may potentially cause illness in some consumers, particularly those with a weakened immune system. The product does not comply with the Cosmetic Products Regulation.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

25218002

Upcs

3665490000250

Models

ALODONT CARE

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Affected products

Product 1

Mouthwash

Product 2

Gencives

Risk / hazard

The product is microbiologically contaminated with the bacteria Burkholderia, which may potentially cause illness in some consumers, particularly those with a weakened immune system. The product does not comply with the Cosmetic Products Regulation.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Alodont Care.

Source & status

Tier

beta

Category

HOME

Classification

Serious risk — Microbiological

App estimate

critical

Recall details

Recall number

SR/01745/26

Classification

Serious risk — Microbiological

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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