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No image published for this recall

Ceramic PTC Heater

Official notice

25 Mar 2022

Last checked

25 Mar 2022

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Ceramic PTC Heater. The plastic of the product can easily melt, leaving live or moving parts accessible. Consequently, a user could touch live/moving parts, or the hot surface, and could suffer burns. During continuous use, the product could overheat and catch fire. The product does not comply with requirements of the Low Voltage Directive nor with the European Standard EN 60335. Published 2022-03-25.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

A12/00473/22

Official notice

2022-03-25

The hazard

The plastic of the product can easily melt, leaving live or moving parts accessible. Consequently, a user could touch live/moving parts, or the hot surface, and could suffer burns. During continuous use, the product could overheat and catch fire. The product does not comply with requirements of the Low Voltage Directive nor with the European Standard EN 60335.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

01/19

Models

000001-001002, AS-11PTC

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Affected products

Product 1

Fan heater

Product 2

Ceramic PTC Heater

Risk / hazard

The plastic of the product can easily melt, leaving live or moving parts accessible. Consequently, a user could touch live/moving parts, or the hot surface, and could suffer burns. During continuous use, the product could overheat and catch fire. The product does not comply with requirements of the Low Voltage Directive nor with the European Standard EN 60335.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Sastro.

Source & status

Tier

beta

Category

ELECTRONICS

Classification

Serious risk — Burns, Fire

App estimate

critical

Recall details

Recall number

A12/00473/22

Classification

Serious risk — Burns, Fire

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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