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Adaptater

Official notice

1 May 2026

Last checked

1 May 2026

Critical riskEU Safety Gate

An official EU Safety Gate notice concerns Adaptater. The distances and protection between primary and secondary circuits are insufficient, which could cause an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 61558-2-16 and EN 61558-1. Published 2026-05-01.

What to do now

The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.

Recall number

SR/01299/26

Official notice

2026-05-01

The hazard

The distances and protection between primary and secondary circuits are insufficient, which could cause an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 61558-2-16 and EN 61558-1.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

JCY-1250

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Affected products

Product 1

Power adaptor

Product 2

Adaptater

Risk / hazard

The distances and protection between primary and secondary circuits are insufficient, which could cause an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 61558-2-16 and EN 61558-1.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

DE · Germany

Location 2

FR · France

Affected area 1

DE · Germany

Affected area 2

FR · France

Source & status

Tier

beta

Category

ELECTRONICS

Classification

Serious risk — Electric shock

App estimate

critical

Recall details

Recall number

SR/01299/26

Classification

Serious risk — Electric shock

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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