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An official EU Safety Gate notice concerns 3D pen-2. The electric insulation of the power adapter is insufficient, which can lead to that a user will suffer an electric shock and burns. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368. Published 2022-11-11.
What to do now
The source does not provide specific consumer instructions. Follow the official EU Safety Gate notice for next steps.
Recall number
A12/01538/22
Official notice
2022-11-11
The hazard
The hazard
The electric insulation of the power adapter is insufficient, which can lead to that a user will suffer an electric shock and burns. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
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Affected area 1
Affected area 2
Source & status
Source & status
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Tier
Category
Classification
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Recall details
Recall details
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Source tier
Documents, notices & source
See the official notice and source documents for full details.
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