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Volkswagen
Official notice
3 Jun 2024
Last checked
3 Jun 2024
An official Health Canada notice concerns Volkswagen. Issue: On certain vehicles, a software problem could cause the high-voltage battery management control module to reset or the pulse inverter to deactivate. If this happens while driving, the electric motor would not supply power to the wheels. Note: If this happens, you may see a warning message on the instrument panel. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealership to update the high-voltage battery control unit and the pulse inverter control unit software. Published 2024-06-03.
What to do now
Please see corrective actions section below
Recall number
72722
Official notice
2024-06-03
The hazard
The hazard
Issue: On certain vehicles, a software problem could cause the high-voltage battery management control module to reset or the pulse inverter to deactivate. If this happens while driving, the electric motor would not supply power to the wheels. Note: If this happens, you may see a warning message on the instrument panel. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealership to update the high-voltage battery control unit and the pulse inverter control unit software.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Recall Numbers
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Volkswagen.
Source & status
Source & status
Source
Tier
Category
App estimate
Recall details
Recall details
Recall number
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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