No image published for this recall

No image published for this recall

Tesla

Official notice

28 May 2024

Last checked

28 May 2024

Low riskHealth Canada

An official Health Canada notice concerns Tesla. Issue: A previous over-the-air (OTA) software update could cause the vehicle not to display the correct visual warning indicators when there are problems with the brake system or when the parking brake is applied. As a result, the BRAKE, PARK, and antilock brake system (ABS) visual indicators would display as text instead of symbols. Safety Risk: While there is a low risk to safety, Canadian regulations require visual warnings to use common symbols, instead of words, to avoid driver confusion. Corrective Actions: Tesla will notify affected owners by email. Tesla has released an over-the-air software update to fix this problem. There is no further action required if your vehicle has software release 2024.3.25, 2024.14.5, or a release later than 2024.14.5. Published 2024-05-28.

What to do now

Please see corrective actions section below

Recall number

75586

Official notice

2024-05-28

The hazard

Issue: A previous over-the-air (OTA) software update could cause the vehicle not to display the correct visual warning indicators when there are problems with the brake system or when the parking brake is applied. As a result, the BRAKE, PARK, and antilock brake system (ABS) visual indicators would display as text instead of symbols. Safety Risk: While there is a low risk to safety, Canadian regulations require visual warnings to use common symbols, instead of words, to avoid driver confusion. Corrective Actions: Tesla will notify affected owners by email. Tesla has released an over-the-air software update to fix this problem. There is no further action required if your vehicle has software release 2024.3.25, 2024.14.5, or a release later than 2024.14.5.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

75586

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Affected products

Product 1

Year: 2012, Make: TESLA, Model: MODEL S

Product 2

Year: 2013, Make: TESLA, Model: MODEL S

Product 3

Year: 2014, Make: TESLA, Model: MODEL S

Product 4

Year: 2015, Make: TESLA, Model: MODEL S

Product 5

Year: 2016, Make: TESLA, Model: MODEL S

Product 6

Year: 2016, Make: TESLA, Model: MODEL X

Product 7

Year: 2017, Make: TESLA, Model: MODEL S

Product 8

Year: 2017, Make: TESLA, Model: MODEL X

Product 9

Year: 2018, Make: TESLA, Model: MODEL S

Product 10

Year: 2018, Make: TESLA, Model: MODEL X

Product 11

Year: 2018, Make: TESLA, Model: MODEL 3

Product 12

Year: 2019, Make: TESLA, Model: MODEL 3

Product 13

Year: 2019, Make: TESLA, Model: MODEL X

Product 14

Year: 2019, Make: TESLA, Model: MODEL S

Product 15

Year: 2020, Make: TESLA, Model: MODEL 3

Product 16

Year: 2020, Make: TESLA, Model: MODEL X

Product 17

Year: 2020, Make: TESLA, Model: MODEL S

Product 18

Year: 2020, Make: TESLA, Model: MODEL Y

Product 19

Year: 2021, Make: TESLA, Model: MODEL Y

Product 20

Year: 2021, Make: TESLA, Model: MODEL S

Product 21

Year: 2021, Make: TESLA, Model: MODEL X

Product 22

Year: 2021, Make: TESLA, Model: MODEL 3

Product 23

Year: 2022, Make: TESLA, Model: MODEL Y

Product 24

Year: 2022, Make: TESLA, Model: MODEL 3

Product 25

Year: 2022, Make: TESLA, Model: MODEL X

Product 26

Year: 2022, Make: TESLA, Model: MODEL S

Product 27

Year: 2023, Make: TESLA, Model: MODEL Y

Product 28

Year: 2023, Make: TESLA, Model: MODEL 3

Product 29

Year: 2023, Make: TESLA, Model: MODEL X

Product 30

Year: 2023, Make: TESLA, Model: MODEL S

Product 31

Year: 2024, Make: TESLA, Model: MODEL S

Product 32

Year: 2024, Make: TESLA, Model: MODEL 3

Product 33

Year: 2024, Make: TESLA, Model: MODEL Y

Product 34

Year: 2024, Make: TESLA, Model: MODEL X

Risk / hazard

Issue: A previous over-the-air (OTA) software update could cause the vehicle not to display the correct visual warning indicators when there are problems with the brake system or when the parking brake is applied. As a result, the BRAKE, PARK, and antilock brake system (ABS) visual indicators would display as text instead of symbols. Safety Risk: While there is a low risk to safety, Canadian regulations require visual warnings to use common symbols, instead of words, to avoid driver confusion. Corrective Actions: Tesla will notify affected owners by email. Tesla has released an over-the-air software update to fix this problem. There is no further action required if your vehicle has software release 2024.3.25, 2024.14.5, or a release later than 2024.14.5.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Tesla.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

low

Recall details

Recall number

75586

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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