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Tesla

Official notice

6 Feb 2025

Risk not stated by sourceHealth Canada

An official Health Canada notice concerns Tesla. Issue: On certain vehicles, a software problem could cause damage to the electronic power-assisted steering (EPAS) circuit board. If this happens, there could be a loss of power steering assist when the vehicle is stopped. Note: This problem would cause a warning message to display on the user interface. Safety Risk: A loss of power steering assist can cause a sudden increase in steering effort and create the risk of a crash. Corrective Actions: Tesla will notify affected owners by email. Tesla has released an over-the-air software update to fix this issue. There is no further action required if your vehicle has software release 2023.38.4 or a later release. Published 2025-02-06.

What to do now

Please see corrective actions section below

Recall number

76928

Official notice

2025-02-06

The hazard

Issue: On certain vehicles, a software problem could cause damage to the electronic power-assisted steering (EPAS) circuit board. If this happens, there could be a loss of power steering assist when the vehicle is stopped. Note: This problem would cause a warning message to display on the user interface. Safety Risk: A loss of power steering assist can cause a sudden increase in steering effort and create the risk of a crash. Corrective Actions: Tesla will notify affected owners by email. Tesla has released an over-the-air software update to fix this issue. There is no further action required if your vehicle has software release 2023.38.4 or a later release.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

76928

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Affected products

Product 1

Year: 2023, Make: TESLA, Model: MODEL 3

Product 2

Year: 2023, Make: TESLA, Model: MODEL Y

Risk / hazard

Issue: On certain vehicles, a software problem could cause damage to the electronic power-assisted steering (EPAS) circuit board. If this happens, there could be a loss of power steering assist when the vehicle is stopped. Note: This problem would cause a warning message to display on the user interface. Safety Risk: A loss of power steering assist can cause a sudden increase in steering effort and create the risk of a crash. Corrective Actions: Tesla will notify affected owners by email. Tesla has released an over-the-air software update to fix this issue. There is no further action required if your vehicle has software release 2023.38.4 or a later release.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Tesla.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

unspecified

Recall details

Recall number

76928

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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